Privacy Policy

April 2020


We take the protection of your personal data very seriously. This privacy statement explains how we use your personal data and what rights and choices you have.

It applies to all personal data which you make available to us or which is obtained from such data.


We, Jacob Tubing L.P., are the controller responsible for data processing:

Jacob Tubing L.P.
3948 Willow Lake Blvd.
Memphis, TN 38118 USA
Phone: 901-566-1110
Fax: 901-566-1910


Our data protection officer can be contacted at:


We process the following personal data:

  • Contact information such as your full name, the business address associated with you, telephone number, mobile phone number, fax number and email address.
  • Payment information, such as all data necessary to process payments and prevent fraud, including credit card or debit card numbers, any security codes and other billing information.
  • Data that is required by law for compliance purposes, such as information about legal disputes that may be relevant for antitrust purposes.
  • Usage data when you visit our website, such as the browser you use, the device and operating system used, your length of stay on our website, the date and time of your visit, the location of the access, the language, the use of functions the website, the search terms you may have entered, the frequency with which you access our website, your last visits, the website from which you came to our website, for example by clicking on advertising banners from Google Ads, and the website that you visit from our website, for example by clicking links on our website.

The provision of personal data is necessary for the conclusion of a contract. If we do not receive any personal data from you, we may not be able to enter into a contract with you or meet our contractual obligations to you in whole or in part.

The usage data are not necessary for the conclusion of a contract. However, if these are not made available to us, we may not be able to provide all functions of our website.


We use the personal data for the following purposes:

  • Planning, execution, control and administration of your contractual relationship with us, for example through the execution of transactions and orders of products or services, the processing of payment transactions, the performance of accounting, auditing, settlement and collection activities, the initiation of consignments and deliveries, the facilitation of repairs and the provision of supporting services or the provision of other services at your request (Art. 6 (1) (b) GDPR);
  • Ensuring compliance with legal obligations (such as accounting obligations), compliance audits or recording obligations (for example, under competition laws, export laws, trade sanctions and embargo laws or the prevention of white-collar crime or money laundering); this may involve us matching your contact information or other information you provide with applicable lists of sanctioned parties and contacting you to confirm your identity if such a match occurs, or recording any interaction with you that may be relevant for antitrust purposes (Art. 6 (1) (b) or (c) GDPR);
  • Contacting you within an existing business relationship, insofar as this is legally permissible, in order to inform you about products or services from us which are similar, or related, to the products and services you have already purchased or used within the scope of this business relationship (generally on the basis of Art. 6 (1) (f) GDPR; if you have given us consent to do so, on the basis of Art. 6 (1) (a) GDPR);
  • The settlement of disputes, the enforcement of our contractual agreements and the establishment, exercise or defense of legal claims (Art. 6 (1) (b) GDPR);
  • Ensuring compliance with legal obligations, e.g. storing sales documents for tax purposes or sending legally required notices and other notices (Art. 6 (1) (c) GDPR); or
  • The usage data to optimize our website and our online offer, as well as the (direct) marketing of our own products and services based on our legitimate interest in being able to offer a functioning website that meets the needs of our users (Art. 6 (1) (f) GDPR).

We will not use your personal data to make automated decisions about you or to perform profiling.

With regard to direct advertising (such as by email), we will only transmit your personal data if you have consented to such processing to the extent required by law.


We share your personal information with the following recipients:

  • We use contract processors for processing personal data for the purposes indicated. These process the personal data for us on our behalf. We always retain control over the respective personal data in question and, as the controller, remain responsible for the data processing.
  • In individual cases, we transmit payment details to banks in order to process payments.
  • In individual cases, we may share personal data with our international representatives at your request. Insofar as the European Commission has not issued a decision on adequacy for the respective third country outside the European Economic Area, this is done on the basis of Art. 49 (1) (b) GDPR.
  • We transmit personal data in individual cases to courts, law enforcement agencies, supervisory authorities, tax consultants and lawyers, insofar as this is legally permissible or required.


Our website uses functions of the web analytics service Google Analytics. The provider is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

Google Analytics uses so-called cookies. Cookies are small text files that are stored on your device. These text files can be read from the respective websites and help to identify you when you visit a website again.

The information generated by a cookie about your use of this website is transmitted to a Google server and stored there. We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. The full IP address is only transferred to a Google server in the USA and abbreviated there in exceptional cases. On our behalf, Google will use this information to evaluate your use of our website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

For the exceptional cases in which personal data are transferred to the USA, Google has submitted to the EU-US Privacy Shield,
The storage of Google Analytics cookies is based on your consent, Art. 6 section 1 lit. a of the GDPR.

You can prevent the use of Google Analytics at any time, either by installing the Google browser plug-in, which sets an opt-out cookie, or by selecting the appropriate setting in your browser software. Both options prevent the use of web analytics only if you use the browser on which you installed the plug-in and if you do not delete the opt-out cookie. We would like to point out that in this case you may not be able to use all functions of this website to their full extent. Further information can be found at and .
You can find more information on handling user data at Google Analytics in Google’s data protection declaration:


We have included YouTube videos in our online offer, which are stored on and can be played directly from our website.
By visiting the website, YouTube receives the information that you have accessed from the corresponding subpage of our website. In addition, the data that is collected when you visit our website for information purposes is transmitted. This takes place regardless of whether YouTube provides a user account that you are logged into or whether there is no user account. If you are logged in at Google, your data will be assigned directly to your account. If you do not want your profile to be associated with YouTube, you must log out before activating the button.

YouTube stores your data as user profiles and uses them for advertising, market research and/or the design of its website to meet your needs. Such evaluation is carried out in particular (even for users who are not logged in) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact YouTube to exercise this right.

By integrating the YouTube video into our online presence, a connection to the Google Double-Click network is automatically established even in extended data protection mode when you call up our website. This means that cookies are not set in the browser. If, however, DoubleClick cookies are already stored in your browser, they will be transmitted as part of the request. According to the information from YouTube, a data transfer only takes place when you play the video.

Further information on the purpose and scope of data collection and processing by YouTube can be found in Google’s privacy policy. You will also find further information there on your rights and setting options to protect your privacy:

Google also processes your personal data in the USA and is subject to the EU-US Privacy Shield,


We will store your personal data only for as long as is necessary to provide the services, sell our products or provide the information you have requested from us, and to manage the business relationship with you.

In addition, we are required by applicable law to retain certain personal information for periods specified by law (such as in connection with business transactions).

Your personal data will be deleted immediately if they are no longer required for the purposes mentioned.


According to the statutory regulations, you have the following rights as the data subject within the meaning of the GDPR:

  • The right of access to your personal data: this enables you to obtain a copy of the personal data that we process about you and to verify whether we process it lawfully;
  • The right to rectify the personal data that we process from you: this allows you to have incomplete or inaccurate data corrected;
  • The right to erase your personal data: this allows you to request that we erase or remove your personal data if we have no further reason to continue processing it. Even after exercising your right to object, you have the right to demand that we erase or remove your personal data;
  • The right to object to the processing of your personal data when the processing is based on our legitimate interests (or those of a third party) and if your particular situation gives rise to reasons on the grounds of which you wish to object to the processing on the basis in question. In particular, you have a right to object if we process your data for direct marketing purposes;
  • The right to restrict the processing of your personal data: this allows you to request the suspension of the processing of your personal information, for example, if you would like us to verify its accuracy or the basis of the processing; and
  • Under certain circumstances, the right to have your personal data transmitted to another controller.

If you have given us your consent for the processing of your personal data in individual cases, you have the right to revoke this consent at any time without this affecting the legality of the processing carried out on the basis of the consent until revocation.

You have the right to lodge a complaint with a supervisory authority at any time.